Book:Love Is the Killer App: How to Win Business and Influence Friends

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Edition:	Paperback 2003
Author:	Tim Sanders
Published:	July 2003
Pages:	240
ISBN 10:	1400046831
ISBN 13:	2147483647


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Success in business isn’t crushing the weak, disdaining others, and using our time and talents to further our agenda. In fact, success is just the opposite. We have to truly care about others.

The primary objective of this book is to help others achieve success by sharing their knowledge, their network, and their compassion. It offers new tips and techniques related to life-long learning, networking, and relationship building.

Tim Sanders believes love is the crucial element in the search for personal and professional success and being a “Lovecat” is Sanders’ practical prescription for advancement, both inside and outside the office.

1 SECTION I: The Lovecat Way
2 SECTION II: Knowledge
3 SECTION III: Network
4 SECTION IV: Compassion
5 Ideas From the Book
6 Tim Sanders Book List

SECTION I: The Lovecat Way

Sanders defines love in business as the act of intelligently and prudently sharing intangibles with your business partners where the intangibles are knowledge, network, and compassion. It is the selfless promotion of the growth of the other. Those of us who use love as a point of differentiation in business will separate ourselves from our competitors.

A Lovecat is one who offers his or her wisdom freely, gives his or her address book to anyone who needs help and who is always human. Being a Lovecat helps you distinguish yourself; it gives you a more positive outlook on change, access to people’s attention, exceptional feedback, and personal satisfaction.

Three steps to the Lovecat way:

Knowledge
Network
Compassion

SECTION II: Knowledge

Knowledge is information that changes something or somebody either by becoming a reason for action or by making an individual (or an institution) capable of a different or more effective action.

How can we increase our knowledge?

Experiences can help us increase our knowledge but they have limits. Here are four practical steps designed to help you increase your knowledge.

Aggregation is the act of gathering. Gather books. This is the first step to increasing knowledge.
Encoding is the process of transforming information from one format into another. Read the books you gathered and understand what you are reading.
Processing can be the changing of information in any manner detectable by an observer. Take notes and write a review of what you have read.
Application is the work of applying something. Freely share what you have discovered, learned, and read.

Gaining as much information as possible will help you relate to all types of people around you. The people around you will find you interesting and will turn to you as a resource.

SECTION III: Network

Network is the interchanging of information or services. It is the collection of your friends and contacts.

Sanders says, "While networking may seem like a random process of meeting people, recalling names, scooping up business cards, and eating an occasional meal, you'll do best if you follow the following five tips:"

Five tips to be a great connector:

Match people, and then get out of their way
Do not be pushy or intrusive
Fuse the connection (don’t just tell the person they should call someone) go out of your way to set up a meeting or call
Three-way email (e-mail all three parties in one email -- yourself, and the two people you are introducing)
Network equals net worth

SECTION IV: Compassion

Sanders quotes the late Mother Teresa saying, "The greatest disease of the West is not tuberculosis, or leprosy; it is being unwanted, unloved, uncared for."

There is a great opportunity for your compassion to make a difference in the way people view you and in the way they view themselves.

Compassion is a two-part process.

Sensing and feeling out someone's emotions.
Expressing follows sensing: "By expressing your compassion, you create an experience that people remember. When people remember you, it's good for business."

Ideas From the Book

Measure your company's success by your relationship with your customers (Sisco).
I was sharing my heart because I truly cared as much for their success as I cared for my own.
There is a tremendous opportunity for your compassion to make a difference in how people view you, and how they view themselves.
By showing your compassion, you create an experience people remember.
Basic transactions are rarely memorable.
Don't be afraid of eye contact and touch.
Notice people and let them know you notice them (smile as they come into the room and make eye contact).

Tim Sanders Book List

These are the books Tim read to increase his knowledge and, by increasing his knowledge, he was able to show compassion and help others. Sharing valuable knowledge can build your network -- this is a byproduct of sharing knowledge rather than the end of sharing knowledge.